POSITION & JOB FUNCTIONS:

The Audiologist is responsible for administering diagnostic audiological tests that allow the for differential diagnosis of hearing disorders. The Audiologist will provide hearing aid testing, selection and fitting to all populations. The Audiologist will also provide comprehensive diagnostic testing including ABR, OAES, ASSR and other tests as needed. The Audiologist counsel’s patients regarding test results and reviews options which best meet their hearing care needs. Performs hearing aid testing, selection, cleaning and fitting to all populations. Reviews pricing and sale of hearing aids as a part of the patient education process.

 

Manages Hearing Rehabilitation

  • Counsels patients regarding test results
  • Makes recommendation regarding hearing care options
  • Reviews products available to improve hearing impairment
  • Dispenses appropriate hearing care products and warranties as deemed necessary to meet the needs of the patient
  • Provides hearing aid dispensing, including selection, fitting, ear-mold acoustics, ongoing management with follow-up, and education
  • Demonstrates and sells Assistive Listening Devices (ALD’s), batteries, and other products
  • Performs hearing aid repairs and hearing aid cleaning

 

Miscellaneous Duties

  • Aware of marketing activities
  • Responsible for revenue and margin outcomes
  • Maintains positive relationships with various vendors
  • Assists patients with exchanges or returns as needed
  • Involved in clinical quality outcomes, including efficiency and productivity
  • Provides excellent patient service and maintains good public relations
  • Oversees management of all office procedures
  • Shares administrative duties with colleagues as needed
  • Performs all other miscellaneous duties as assigned
  • Practices good safety and infection control protocols
  • Exercises confidentiality as it relates to business information

 

JOB SKILLS, KNOWLEDGE AND ABILITIES:

  • Doctorial Degree in Audiology or Master’s Degree in Audiology, current state licensure for Audiology.
  • Excellent interpersonal skills that allow effective working relationships with a diverse patient, colleague, and vendor population. This includes listening, sales, and problem-solving skills
  • Strong keyboard/computer/Audiology diagnostic and hearing aid software and equipment experience
  • Must be able to organize time and prioritize numerous duties within strict deadlines
  • Requires the ability to deal with numerous interruptions
  • Must engage with patients in a caring and respectful manner
  • Must be detail oriented and willing to other sites as needed.

 

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

  • Frequently requires sitting, using hands, bending, reaching and twisting
  • Occasional lifting of up to 20 pounds with or without assistance
  • Standing and walking throughout the day
  • The work environment is generally quiet, with moderate noise from phones and other business office machines

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